Free 3 Year Limited Warranty Extension:
All Manfrotto video products are covered by statutory warranty, which assures that the product is fit for use and covered against any manufacturing defects. The duration of the statutory warranty varies from country to country and state to state. However, we are so sure that the quality of your Manfrotto product will exceed your expectations that we offer original purchasers an additional free 3 year limited warranty extension on new video products. By simply registering your purchase with us, your product is eligible for the warranty extension. See below for the limited warranty extension Term and Conditions.
Registration only takes a few moments, and the information you provide will also help us to ensure that our products and services answer the needs you express. Therefore, we have accurately selected our national distributors as they represent the most qualified professionals in your country to be at your complete disposal to contact for warranty service. In addition, our distributors are available to get our catalogues, to deepen technical features of our products, to help you in getting the best performances, to give you an advice before choosing the most adequate technical solution or simply to let you have the name of the closest shop, where you can find Manfrotto products. Click here to find a distributor near you.
You can register your purchase and answer the questionnaire online at warranty.manfrotto.com.
Terms and Conditions of the 3 Year Limited Warranty Extension:
Manfrotto warrants, to the original purchaser only, that this product will be free from defects in materials and workmanship under normal and proper usage for an extra 3 year period above and beyond the standard period imposed by the law in the country where the product was sold. Manfrotto's obligation in this 3 year warranty extension is limited to replacing or repairing, at Manfrotto's discretion, products or parts determined by Manfrotto to be defective in materials or workmanship. If the original product has been superseded, replacement may be made with a current model of the same quality and equivalent function. Warranty of any replacement parts is limited to 90 days or the unexpired portion of the warranty period of the product on which the parts are being used, whichever is longer.
To obtain warranty service, the purchaser should return the product or the defective part(s), carefully packed and with proof of purchase date to the Manfrotto distributor in the country of purchase or to the shop/store where the product was purchased. All shipping expenses are the purchaser's responsibility. Click here to find a distributor near you.
This warranty does not cover labour costs.
This warranty does not cover any defects or costs caused by:
- modification, alteration, repair or service of this product by anyone other than Manfrotto;
- physical abuse to, overload of, or misuse of, the product or operation thereof in a manner contrary to the instructions accompanying the product;
- any use of the product other than that for which it was designed;
- shipment of the product to Manfrotto for service;
- failure to comply with care and maintenance instructions accompanying the product.
Unless local law in the country, state or region of purchase dictates otherwise, Manfrotto will under no circumstances be liable for any special incidental or consequential damages, including, but not limited to, personal injury, property damage, damage to or loss of equipment, lost profits or revenue, costs of renting replacements and other additional expenses, even if Manfrotto has been advised of the possibility of such damages.
In accepting this extended warranty you agree that the terms and conditions of it are the entire agreement between us relating to the extension of the liability of us as the producer under the law of the country, state or region where the product has been sold. In particular there is no other express or implied warranty given by Manfrotto as the producer to you.
Storage, use and distribution of the information you provide:
By completing the registration form and questionnaire, and ticking the relevant box on the form, you authorise Manfrotto and those companies directly involved in the fulfillment of our limited warranty extension to use the information you give for the following purposes:
- to fulfill our obligations under the limited warranty extension, in order to offer you a better service
- to keep track of product sales, production batches and defects, in order to improve existing products
- to perform statistical research and analysis of market trends in order to improve new products
Your information will be stored electronically by Manfrotto, and may be given to Manfrotto distributors for service or repair of your product under the limited warranty extension. You can write to us at any time to see a copy of the information from you that we have stored, and you can also ask us at any time to cancel all information held about you. Without your information and registration details and without your positive consent (granted by ticking the relevant box) to use your information for the above purposes, we will not be able to grant you the extended limited warranty.
You can also opt in to receive occasional product information or offers from Manfrotto and its distributors, or to take part in further market research carried out by Manfrotto and its distributors by ticking the relevant box on the registration form.