Service & Repair

Service & Repair

ENTER THE PRODUCT NUMBER IN THE SEARCH BOX BELOW TO FIND AVAILABLE PARTS SCHEMATICS:

Our customers are very important to us. Videndum Media Distribution Australia Pty Ltd bring the very best service experience possible covering the following brands: Manfrotto, Joby, Lowepro, Gitzo, Syrp, Avenger, Colorama, & National Geographic.

VMD AU has a long-standing history for quality assurance process & services, This ensure that repairs for all of Videndum Media Distribution Australia Pty Ltd brands and products are inspected and approved before leaving the facility. VMD AU promises a full satisfaction guarantee on repairs and labor for 90 days. Its streamlined repair and inventory process ensures for ultimate efficiency and factory authorized quality means only original factory parts are used.

Please note: Videndum Media Distribution Australia Pty Ltd is authorized to service and ship equipment within Australia only. For all service, in or out of warranty, a valid Australian shipping address must accompany the repair.

Videndum Media Distribution is open from 8:30am to 5pm (AEST) Monday - Friday

All packages should be shipped to:
Service @ VMD AU 
2 Baldwin Road
Altona North Victoria 3025

Phone: 03 7042 1800
Email: vmdau_service@videndum.com